Katie, baby sitting in Blackpool

Professional Summary
As an individual I would describe myself as an ambitious, motivated and mature worker, with plenty of experience of working in retail, writing, clerical positions and hospitality. I have attained a reliable, punctual and admirable work ethic, achieved through gaining experience in lots of different working environments. I believe that I have a charming and polite personality, as I am known to be hardworking, a good listener, a reflective thinker, a team player, an independent enquirer and I am very optimistic. I personally specialise in writing and retail, with qualifications in both English Literature, Creative writing, English language, etc, and also have worked for major retail companies such as B&M bargains and Cardzone ltd.

Core qualifications
GCSE’S:
English literature- B
English Language- C
Drama- A
Religious education - A
ICT- A
Health and Social care- B
Biology- C
Maths- C
Physics- C
Chemistry- D
A Level’s:
English literature- B
English Language- B
Drama and theatre studies- C
Extended project qualification:
English literature and the representation of religion- C
(Bachelor of arts with honours) degree in English Literature and Creative Writing:
Pending (as I am still currently studying the course)
(Minor) American Literature:
Pending (as I am still currently studying the course)

Professional experience
January 2013- present day
Volunteering at my local youth club:
Safeguarding children
Respecting confidentiality
Working with children
Entertaining children/young people
Acquired very good communication skills
Seen as approachable and friendly
Working with children that have come from care
December 2014
Working at the Devere Hotel’s Victory Pub as a food and beverage host:
Serving food and beverages
Taking orders
Washing and cleaning
Customer service
Cash handling
March 2015- October 2016
Working as a customer service assistant at B&M bargains:
Working on tills
Cash handling
Customer service
Dealing with customer complaints
Working on a kiosk, with a lottery machine, etc
Working on the shop floor handling stock and displaying stock
August 2015- November 2015
Working at Mad about Pizza as a customer service assistant
Making pizza/food prep
Taking orders
Working on a till
Cash handling
Customer service
washing/cleaning
August 2016
Working as a data entry clerk for Blackpool Sixth form college:
Handling data and paying close attention to detail
Working long hours behind a computer screen
Basic IT skills
Respecting client confidentiality
October 2016- present day
Working as a supervisor for Cardzone ltd.:
Working on a manual till
Cash handling
Cashing up/banking
Merchandizing
Gift wrapping
Display work
Stock handling
Stock take
Customer service
Team leading
opening/ closing stores.

Education:
St Georges Church Of England, Business And Enterprise Academy (2009-2014), Blackpool Sixth Form College (2014-2016), University Of Central Lancashire (2016- present day)
During my time in education I have been Form Captain, Spirituality Captain, Prefect and Head of college. I have also achieved awards in music, the St George’s Award, science, religious education, drama, attendance, punctuality and best performance in class for English literature.

References:
References are available on request, thank you for taking your time to read, it is very appreciated.