Sonia, nanny in Waterloo L22

I am a hard working honest individual, good timekeeper, good organizational skills: communication; conflict management and interpersonal relationships, assertiveness, i am outgoing and tactful, and able to listen effectively, good in situations when solving problems if needed.
I am funny , friendly, helpful and polite, I love to read and play games, do exercises. Within childcare, social assistance and patient care i have personal experience (family members with 24h assistance, and of volunteer work) and professional experience (from companies such as Pátio das Andorinhas, as a Child Care Assistant in my country , and in the UK with Firstpoint Home Care and Ideal Carehomes). Also if you have pets, i love animals, they are passion. I can do so much more for them than what I've done so far. I have experience as FAT (family of temporary adoption); assistant in a pet store (Portugal ) and as assistant in a veterinary clinic (Portugal), I took care of cats, dogs, rabbits dwarfs, pygmy goat, farm rabbits, turtles, hamsters, birds, fish.
MY EDUCATION AND TRAINING
Training Courses :
Moving And Handling; Mental Capacity; End Of Life Care; After Care Support; Communication Skills ; Ideal Food Hygiene; Health And Safety; Safeguarding Vulnerable Adults and Children; Managing Challenging Behaviour; Dementia Awareness; First Aid . (in 2015 / 2016)

University attendance for the Licentiate Degree in Translation - New University of Lisbon FCSH. Admission in College through the Bologna Process, Ad-Hoc test for over 23 years .

High School - Accounting, Management and Business Administration in Monte de Caparica High School (1988)