Suman, foreign au pair - WV1 Wolverhampton

Objective To obtain a position as a customer service representative.

Experience Aug. 2011- Sept. 2012 Subway Surrey, BC
Customer service
Cashier
Promoting sales
Taking orders
Closing and opening duties
Dealing with customers

Jan. 2012- July 2012 School Library Delta BC
Organise and manage the daily running of the Library, including supervision and execution of routine clerical duties including filing, shelving, repairs, issuing and recovering stock. Create a climate which enables other staff to develop and maintain positive attitudes towards the library and independent learning. Select, acquire, organise promote and maintain book and non-book resources to cover the age, ability and curriculum range of the school. Disseminate as appropriate.

Support the literacy coordinator in the delivery and development of literacy across the school by: Setting up reading events to raise the profile of reading. Promoting the pleasures of reading- finding ways to engage pupils to read.

Management of the library budget, including funds allocated for purchase of library materials, equipment, furniture and the development of information services and independent learning from school funds and other sources. Develop, maintain and use links with external library services, suppliers, and retailers to enhance and develop schools’ resources according to the principals of ‘best value’

Feb 2012 Receptionist Surrey, BC

Greeted, assisted and directed guests, workers, visitors and the general public

Answered all incoming calls and handled caller’s inquiries

Provided office support services so as to make sure efficiency

Responded to guests and public inquiries

Received, directed and passed on telephone fax messages

Directed the employees, guests and general public to the right staff member

Maintained a sufficient record of office supplies

Provided word-processing and clerical support

Picked up and delivered the mail

Maintained the common filing system and file all letters

Coordinated the repair and maintenance of office supplies

Provided administrative services to the office manager

April 2013 Subway Dudley road, Wolverhampton
Customer service
Cashier
Promoting sales
Taking orders
Closing and opening duties
Dealing with customers

Education 2010-2011 Delview Secondary School Delta, BC
Graduated

Skills
Excellent customer service and communication skills
Fluent in English, Italian and Punjabi
High level of written and oral communications skills
Honest, professional, accountable, and compassionate
Punctual, fast learner, caring, and respectful
Planning and organize-mange priorities and order tasks efficiently
Team player and can multi-task
Organized, enthusiastic and hardworking
Positive attitude and cooperative
Can operate Computer Software

Hobbies Reading books, physical fitness and Networking

Other information: Please be advised I was brought up in Italy before migrating to Canada. I studied in Canada and graduated. I worked for the Subway Group, and then worked at Library of School. I have a lot of experience and I am a hard worker. Given the chance of an interview I would prove my knowledge and skills to you.

Many Thanks
Miss Suman